Pro Computers Corporation in Annandale, VA Closed now

Reviews about Pro Computers Corporation

• ★ ★ ★ ★ ★

  May 20, 2020, by arlene renee
  They have my daughter' shaming computer right now. Here's how it went. 1. Took it Wed b4 Labor Day. Says tomorrow will be fixed. 2. Returned Thur- not fixed 3. Called Fri. Will be ready on Tue as a part had to be ordered 4. Called Tue. Yes it's fixed. Picked up. Not fixed, so returned 5. Says it's a Windows10 issue, be ready Wed. 6. Returned Wed. Told got the " part" , be ready Thur. 7. Returned Thurs. Told be ready Fri 8. Returned Fri at 5:45. Told not ready, be ready in an hour. 9. Returned at 7:45. Still not ready. Owner snippy at me and lamenting about how so many college students have broken computers and there parents have swamped them. I asked out of curiosity about " the part" he had to order last Fri... and was " the part" he was adding the same " part" and if so, why would your associate tell me my laptop was fixed when it wasn't?! He told me yes, same part and she made s mistake.... but I'm not going to charge you... don't worry I'm going to work all night to fix your computer. It'll be done tonight or tomorrow morning. Welp in 20 minute it'll be noon. I'll go over and if it's not fixed I'm taking my computer and asking for my money back!!' 10. Retrieved laptop and fixed!! Apology made for delay. Apologies always fixes things. I'm satisfied. Just brought in another laptop!